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Mozzart Casino's Privacy Policy: Keeping Your Personal Information Safe And Secure Online

Choose platforms that follow Serbian data protection laws so you can have full control over your personal information. Put accounts that use strong encryption first, require strong authentication when you sign in, and make it easy to change your consent preferences. Information given during registration, transactions, or support interactions is kept safe and can only be accessed by people who have permission. You can easily withdraw and deposit to $ while transaction data is processed according to strict rules and watched for unauthorised access. Regular audits make sure that all regional and cross-border rules are followed, which keeps customers' trust at every step. Players can ask for their account history or for stored records to be corrected directly through support channels, which makes sure that their membership is always open. When you close an account, your personal information is deleted or made anonymous according to Canada retention rules. You can always choose whether or not to receive advertising messages, and you can change your settings from your profile. Changes will be shown across the platform right away. To make sure even more, third-party processors are checked to make sure they follow all regional data rules, so customer needs always come first.

What Information Does Mozzart Casino Collect About Users?

When you sign up, always give correct personal information. This is important for keeping your account safe, making sure payments go through in $, and giving Canadian customers easy access to all the platform's features. We collect your full name, date of birth, and proof of identity documents to follow the law in Canada and keep people who shouldn't be able to get in from doing so. Email address, phone number, and home address make it possible to talk about transactions, deals, and important service updates.

  • Financial Data: We keep your bank card details, e-wallet info, and the ways you deposit or withdraw $ safe so that we can process your payments and stop fraud.
  • Device and Technical Info: Your IP address, device identifiers, operating system, and browser type are automatically logged to make your account more secure and improve the site's performance.
  • Activity Records: Login times, session length, and usage patterns are tracked to find unauthorised actions and help tailor service offerings.
  • Interactions with Customer Support: The service team may keep records of chats, emails, or phone calls with customers to fix problems quickly and make sure they get better help.

Make sure your details remain updated to avoid interruptions, especially when accessing balance in $ or initiating withdrawals. This approach also speeds up verification and ensures uninterrupted access to all benefits tailored for Canadian participants.

How Personal And Financial Information Is Protected

  • Activate two-factor authentication immediately to limit unauthorized access. This extra step, required on each login and withdrawal of $, confirms your identity even if someone obtains your password.
  • All transactions, including deposits and withdrawals in $, are encrypted using 256-bit TLS protocols. These security measures guard account holders’ sensitive financial details throughout the payment process.
  • Data storage employs physical and logical controls. Personal records are kept on servers in restricted-access facilities. Firewall appliances and intrusion detection tools monitor unauthorized attempts to access user data.
  • Access to customer records is restricted to staff with a defined operational need, using an internal permissions system.
  • Regular security audits help ensure that user details remain confidential and aligned with Canada regulations regarding data protection.
  • Customers should never reveal their password to third parties. If suspicious activity is detected, immediately use the account’s self-exclusion and password change functions. Notify support via the official contact channels for rapid response and investigation.

User Rights: Access, Correction, And Deletion Of Your Data

  1. Request a copy of your stored personal data by contacting customer support via the email address listed in your account settings.
  2. Submit a written request from your registered email to verify your identity and expedite the process.
  3. All requested data will be provided in a readable electronic format within the statutory timeframe specified under Canada law.
  4. Update or correct any incorrect or outdated information by navigating to your account profile section.
  5. If you encounter restricted fields or require support, submit a modification request to the data protection team through the designated online form.
  6. Proof of identity may be required before corrections are processed to ensure secure handling of sensitive details.
  7. If you wish to erase your personal data, submit a deletion request through customer care. Accounts that are being verified, are subject to transaction audits, or have balances in $ may take longer to have their data removed.
  8. Your account will be closed and personal records will be deleted once the process is complete. However, Canada authorities may need to keep them for compliance or fraud prevention.
  9. Always use the communication channels that are linked to your account to use these rights. This makes sure that you can always accurately identify yourself and follow local laws, which protects your control over your personal data.

Third-party Access: Who Can See Your Data And Why

Only share information with trusted partners. External organisations only get access when it's necessary for processing transactions, providing technical support, following rules, or keeping an eye out for fraud. Unauthorised companies will never sell or share your personal or financial information for marketing purposes.

Types Of Approved Access

Recipient Purpose Data Type
Payment Service Providers Help with requests to deposit to $ and withdraw Information about accounts and transactions
Vendors of Technical Solutions Make sure the platform is stable and fix problems with specific accounts User ID and contact info
Government Agencies Fulfil legal requirements for Canada identification documents and transaction history
Agencies that stop fraud Find, look into, and stop suspicious activities Logs of logins and payments

How To Control Access

  • To restrict data visibility, regularly update consent preferences in your account dashboard.
  • Review authorisation prompts each time your data needs to leave the platform.
  • If you have questions about external access, please contact the support team for more information on your specific requests.

How To Report Possible Privacy Violations At Mozzart Casino

  1. If you see that someone has accessed your account without permission or think that your personal information is being used inappropriately, contact support right away through the official help centre or the site's dedicated data protection email.
  2. Include important information like your account ID, the time of the incident, and any strange emails or transactions.
  3. Fill out the form for reporting incidents that you can find in your profile settings.
  4. To help the investigation, give as much specific information as you can, like the type of device, its location, and screenshots if you have them.
  5. Users will get a tracking number after they send in their request so they can follow the progress of the investigation. The security team should get back to you within 72 hours.
  6. If you lose money or have your identity stolen, you can protect your balance in $ by temporarily stopping withdrawals in your account settings and letting your payment provider know.
  7. During the investigation, don't change any of your account information so that the security team can check the records correctly.
  8. If the investigator working on your case asks for it, cooperation could mean answering follow-up questions or giving them more paperwork.
  9. If you are not happy with the outcome or if there is no resolution within 30 days, contact the appropriate data protection authority in Canada and give them the details of your initial report and case number.

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